Four plans. Everything included.

Simple pricing.Powerful customer retention.

Everything you need to identify at-risk customers, understand why they're leaving and take action before they churn.

Core

For small teams getting their retention basics in place.

$99/mo

billed monthly

  • Up to 250 customers
  • 1 user seat
  • ChAi Data Drop as a $39/mo add-on
  • Personalized Customer Health Scores
  • AI churn prediction & insights
  • ChAi AI assistant included
  • Recommended actions & customer timeline
  • Native integrations + CSV uploads
  • Guided onboarding and email support
Most Popular

Standard

For growing teams that need more customers and more seats.

$249/mo

billed monthly

  • Up to 1,500 customers
  • 5 user seats
  • ChAi Data Drop included
  • Personalized Customer Health Scores
  • AI churn prediction & insights
  • ChAi AI assistant included
  • Recommended actions & customer timeline
  • Native integrations + CSV uploads
  • Guided onboarding and email support

Enterprise

For established teams operating at scale.

$599/mo

billed monthly

  • Up to 10,000 customers
  • 10 user seats
  • ChAi Data Drop included
  • Personalized Customer Health Scores
  • AI churn prediction & insights
  • ChAi AI assistant included
  • Recommended actions & customer timeline
  • Native integrations + CSV uploads
  • Guided onboarding and email support
Premium

Elite

For large teams with high customer volumes and complex needs.

Custom pricing

Tailored to your volume

Contact us
  • Custom customer capacity
  • Custom team seats
  • Everything in Enterprise
  • Personalized Customer Health Scores
  • AI churn prediction & insights
  • ChAi AI assistant included
  • Recommended actions & customer timeline
  • Native integrations + CSV uploads
  • Guided onboarding and email support

Annual billing saves 10% and is charged as a single yearly payment.

See how quickly ChAi pays for itself.

Adjust the numbers below to size the revenue you could protect each month.

/mo
%

Estimated monthly revenue at risk

$900

Revenue you could be saving monthly

$270

Estimated ROI

173%

These figures are estimates based on your inputs and do not guarantee business outcomes.

Perfect For

Who ChAi is built for

If you have recurring customers, ChAi helps you keep more of them.

SaaS companies

Subscription businesses

Membership platforms

Agencies

Online education

B2B software

Growing businesses

Frequently Asked Questions

Everything else you might want to know before getting started.

Yes. There are no lock-in contracts. Cancel whenever you like and you'll keep access until the end of your current billing period.

No. ChAi is built for business teams. You connect your tools or drop in a spreadsheet, and ChAi maps the fields, checks quality and explains everything in plain English.

Zendesk, Intercom, Freshdesk, HubSpot, Salesforce, Zoho CRM, QuickBooks Online, FreshBooks and Xero — plus CSV and spreadsheet uploads for anything else.

Most teams are live in under 30 minutes. Connect a source, answer a few questions about your business, and ChAi starts scoring your customers immediately.

Data is encrypted in transit and at rest, and isolated per workspace. Integration credentials are encrypted, and you can anonymise or erase any customer on request.

Yes. Every plan includes guided onboarding that walks you through connecting data, choosing the metrics that matter for your industry and reading your first insights.

Absolutely. You can move from monthly to annual at any time and save 10%. We'll prorate what you've already paid toward the annual price.

Yes. ChAi sits on top of the systems you already run on — there's no migration and nothing to rebuild. If a source isn't natively supported, upload it and ChAi will handle the rest.